Are You Ready To Scale Sustainably And With Ease Of Business Systems?

Are You Ready To Scale Sustainably And With Ease Of Business Systems?

Have You Implemented At Least These 6 Tips In Your Business Systems?

Business systems can throw up a lot of pushback from many business owners.

Because it’s something that they know that they need, but it’s something that they associate with being really, really time-consuming.

Although I get it, these systems to start with can take a bit of a time commitment. But the whole point of business systems is to eventually get that time back. So by creating business systems and investing in parts that are short part-time at the beginning, means that you are able to save much more time, much more money further down the line.

And it also means that you are able to work alongside your mental well being because a huge, huge thing of mine is that by having business systems in place, and not just business systems, having systems in your life can be so game-changing when it comes to our mental well being.

I am a huge advocate for making sure that we are looking after our mental well being.

Because without our mental wellbeing doing business, and just getting through life can be really, really difficult.

I want to make sure that you have implemented at least these six tips that I’m going to go through into your business systems.

So you are able to ensure that you are going to achieve your vision in business and life without burning out and without sacrificing your mental wellbeing.

1. Scalability

So removing yourself as the bottleneck. So that system doesn’t always come back around to you. If you are creating a business system where you can delegate to your team, but then approvals and everything else is coming back round to you. You have a bottleneck to yourself, which means that you have traded, you’re implementing an execution role in your business, for the management role. And you don’t want to be in that place.

You want to be in a place where these things, these tasks can run without you needing to be involved.

Because ultimately, if you are involved in every single thing in your business, you are not going to be able to drive your business forward. And that’s your role as a business owner is to drive your business forward. To achieve the vision is to make sure that you are pushing your business and pushing the boundaries of what you can achieve. That’s your role as a business owner. So making sure that you have made your business systems scalable, is really, really important.

2. Consistent

So consistent the entire way through. This is how you document your processes. This effectively a system for creating a system. And you may laugh at that.

But it is true, you do need to have a system for creating a business system, especially if you are going to have your team members create business systems on your behalf, which you will eventually if not already. So making sure that you have a consistent way of documenting your processes and your systems will mean that you are in a better place to be able to delegate effectively.

And you’re going to have a consistent way of doing things the entire way through.

Because as humans we all have different ways of doing things. And even if you have people on your team that know how to document business systems, they may not document them the way you do and they probably won’t. So making sure that you are consistent the entire way through makes sure that your team is working consistently. Your deliverability is consistent. Your customer service is consistent. You want to make sure that there is that constant path of consistency throughout.

3. Sustainability

make sure that they are sustainable. This is something that a lot of people fall down on. And that’s creating business systems that aren’t able to be maintained easily. You need to maintain your business systems, it’s like everything in business. In order to have a well-oiled engine, you need to make sure that you are looking after that engine, you cannot expect an engine, it’s like a car if you just bought a car and let it sit on the drive didn’t do anything with it didn’t maintain it, it’s going to eventually fall apart.

And you don’t want that in your business.

You want to make sure that your business systems help your business to scale and go forward and to grow and to be in that place where you want your business and life to be. And making sure that who you give a responsibility to create the business systems or maintain these business systems, they need to know that’s their responsibility.
Because ultimately, what you can do is sometimes bring a team member in and they follow the system.

But they don’t do anything with it, they don’t maintain it, because you’ve given them the business system, you’ve never told them to maintain this business system, and it ends up falling apart. So making sure that you are setting out the responsibilities for yourself and business and your team and within your business means that you are then going to create business systems that are sustainable.

4. Simple

We over-complicate things as business owners. And we do that because we’re overwhelmed and we make decisions and we’re doing things without really having that headspace to think them through. And sometimes we can overcomplicate things, and it takes us a step back to realise that we have done that. But making sure that your business systems are kept simple is paramount in order to make sure that they are going to be used.

If you create business systems that are really difficult to understand

That is really difficult to navigate, that takes a lot of time to figure out every time that team members are doing something, they’re not going to follow the system. And you don’t want to be in that place, you want to make sure that you are creating your business systems as simple as possible.

So it doesn’t take them the time to figure it out.

And an example of this could be where you store your business systems. Making sure that there’s a central place like a business hub is paramount to making sure that they are simple to use. And your team doesn’t have to go hunting in different places.

Because the more hunting, the more places that you store things. The more time that’s taking your team to do and you don’t want them to spend their time figuring out where they’re stored. You want to create a central place that’s predominantly the place that everything is. And even if it is stored somewhere else, making sure that you are linking to where that thing is stored. So it’s easy to use. And it’s simple.

5. Specific

The number of times that people create these business systems and processes and they’re not specific. They’re not specific with responsibilities with who you’re assigning processes to a lot of the time they don’t even have these processes assigned to anyone.

So how is that person meant to know what’s going to happen and who’s responsible for what?

If you create these perfect business systems, and the communication side of that falls down where you’re not assigning things to the right people or you’re not assigning certain responsibilities.

The business systems may not even be there, because that team member is then going to maybe follow the business system. But you could have two team members that are working on the same process. And that’s a waste of time, a waste of money, and a waste of energy. So making sure that you are really utilising your business systems and assigning them to the people that are responsible is really, really important.

6. Corporate

And what I mean by that is, many of us come from a corporate background. I personally do. And although having business systems that would really stand out incorporate as well as small businesses. It means that you’re not going to be able to easily sustain your business systems. And they’re going to be over complicated.

And it’s not going to work to your benefit.

So with corporate business systems, they are very in-depth, they pretty much have a team that is working just on business systems full time, day in day out as small business owners, we don’t have that luxury. So we do not want to have basically systems that come from the corporate world, because I don’t know about you.

But if you come from corporate, you will remember when you look at a business system, it would be pages and a huge book. And you would have to try and navigate your way around it. When you would navigate your way around it, that will be a process that you will continue to follow. And then they update the process.

You have to take time out of figuring out this system.

Again, it’s really, really time-consuming. That’s time-consuming, that you do not want in your small business, because you haven’t got 1000s of employees to have to send these business systems to.
Also, if they’re very text-heavy, a lot of people will struggle to navigate their way around it. Incorporate, predominantly, no matter how big the business systems are, you always get trained on what you’re going to do. So a lot of the time, the business systems aren’t necessarily referenced, because you are trained by someone that knows that business system.

But again, as a small business owner, you don’t want to take time out of your business to train someone, you want to be able to give them the business system to follow and make sure that it is done in a consistent way. It’s done how you want it to be done.

And it is done easily by outsourcing that particular business system or process.

I hope you’ve found that really, really helpful and I am asking you Have You Implemented At Least These 6 Tips In Your Business Systems? And if you haven’t incorporated at least these six tips, I would really, really, really recommend that you do that side. Because these, to me, are the foundations of making sure that your business systems are going to work with you and they’re not going to fall apart.

Because ultimately, as business owners we want to create scalable business systems that are going to be our right-hand woman, that business system is going to follow us the entire way through our business journey. And it’s going to save us money, it’s going to save us time. It’s going to create us the life that we want without sacrificing our mental well-being. So what’s not to love about business systems? It’s the answer to many of the problems that we have in business.

And I can’t say loudly enough how much I really think if you don’t have scalable business systems in your business.

Now, you need to make that a priority. Because without them, you are really going to become stuck in this situation where you’re lacking in scaling and you’re really struggling and you’re making things really hard on yourself. And we don’t want to be in that place.

If you want any other help on your business systems

Or you have any questions, then do get in touch because I’m happy to help you. We have some resources and some offers that would help you to be able to create the business systems that are going to work for you.

 

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Don't forget: I am gifting FREE 2 week bootcamp spaces to a handful of service based business owners that are looking to delegate in the next 12 months, but want zero stress in the process.

You're perfect for this if you have a service based business that is growing and you're future planning creating your delegateable business™ and know you don't want to suffer the common headaches many others do from lack of preparation. OR you currently delegate but need to add to/restructure your team but cannot face the carnage you have had previously and you are determind to make sure this time it is different!

If this is you, pop me a DM with the word 'BOOTCAMP' and I will share the juice deets.

 

Hear what my incredible clients have to say...

Jo Oogarah – Jo Oogarah Coaching
"I have just completed the Simple Systems to Scale Group Programme and I wanted to share how amazing it has been for my business. As someone who is not naturally organised and hates anything filing etc, I was a bit wary of starting the course, especially at the start of my business journey, but it has been so useful. I now can find things easily which saves me so much time onboarding clients and keeping track of who I have spoken to. For the first time I have a proper system for all the functions of my business. I would thoroughly recommend taking this course to really start to see what is going on in your business and managing it so much more effectively in the day to day. Thanks so much Charlotte!"
CVA Associates
5
2021-11-03T20:52:54+00:00
As someone who is not naturally organised and hates anything filing etc, I was a bit wary of starting the course, especially at the start of my business journey, but it has been so useful.
Katie Carswell – Katie Carswell Coaching
"Charlotte and her team are amazing. I challenge you to find anyone as dedicated to your and your businesses success as Charlotte is. She consistently goes the extra mile, nothing is too much trouble, she really knows her stuff and has made my life so much easier, in so many ways. She really is a diamond find and I would recommend her to anyone who is looking to make their business more streamlined and simpler. Plus she is one of the loveliest people you will ever meet."
CVA Associates
5
2021-11-03T20:54:09+00:00
I challenge you to find anyone as dedicated to your and your businesses success as Charlotte is.
Sarah Street – Street & Co
"Charlotte has been a great support to our business, managing numerous support services from daily admin, organising Dropbox and IT, to HR services and organising team events. We have always felt Charlotte was one of the team, even if she wasn't sitting next to us every day. I highly recommend Charlotte's skills in supporting any small business."
CVA Associates
5
2020-04-18T14:32:07+01:00
"Charlotte has been a great support to our business, managing numerous support services from daily admin, organising Dropbox and IT, to HR services and organising team events. We have always felt Charlotte was one of the team, even if she wasn't sitting next to us every day. I highly recommend Charlotte's skills in supporting any small business."
Tara Barton – Birch & Wilde
"Virtual Assistant & Online Business Management Services - Charlotte and her team are fantastic and I would now be lost without them. Highly professional, super knowledgeable, full of ideas and ways to solve problems, positive and extremely efficient and organised. I can't hesitate to recommend CVA Associates."
CVA Associates
5
2020-09-07T12:00:18+01:00
Highly professional, super knowledgeable, full of ideas and ways to solve problems, positive and extremely efficient and organised.
Jill Pringle – Brand Symphony Marketing
"I'm so glad I found Charlotte and her business CVA Associates. Charlotte is so friendly, client focused and organised in the way she runs her business, and matches clients like me with our exec assistants. If you're a business owner and need a bit of support to take away all the small, fiddly, technical tasks each week, or need help with a particular project, then the range of people and skills Charlotte can access is amazing. I got support setting up all of my GDPR processes, my CRM and Email Automations, project managing my website rebuild and then ongoing admin and marketing tasks. What's best about Charlotte is she matched me perfectly with my EA Gill, and also stays in touch regularly to make sure things are working well. A real pleasure to work with."
CVA Associates
5
2020-07-24T17:05:32+01:00
"If you're a business owner and need a bit of support to take away all the small, fiddly, technical tasks each week, or need help with a particular project, then the range of people and skills Charlotte can access is amazing."
Rose Cox – Certified Human Potential Coach, Advanced Rapid Transformational Therapist and Clinical Hypnotherapist
"I recently had an online session with Charlotte where she walked me through her business hub set up in ClickUp. It was super useful and I came away with great strategies to implement for my own business in helping me keep everything systematised and on track, both with my goals, my overall business planning and right down to my project planning and daily task management.

I highly recommend working with Charlotte if you need someone to show you the most structured and easy to implement way to keep track of everything related to your business."
CVA Associates
5
2022-07-25T13:59:00+01:00
"I highly recommend working with Charlotte if you need someone to show you the most structured and easy to implement way to keep track of everything related to your business."
Nick Myers – Owner, Loveable
"Charlotte does so much more than keep me organised and ensure Loveable keeps its various plates spinning. She brings ideas and a point of view to the table. She’s passionate, resourceful, ever learning and such an asset I really didn’t want to make this recommendation public in case she gets too busy to continue helping me!"
CVA Associates
5
2018-12-31T19:50:29+00:00
"Charlotte does so much more than keep me organised and ensure Loveable keeps its various plates spinning. She brings ideas and a point of view to the table. She’s passionate, resourceful, ever learning and such an asset I really didn’t want to make this recommendation public in case she gets too busy to continue helping me!"
Tara Burgin – Owner, Active Early Years
"Charlotte is an amazing VA she is currently the P.A to Active Early Years and does a fantastic job she is always willing to help, highly organised, efficient no task too big and is very knowledgeable in her expertise always delivering at a high standard. If you want more time back in your business then Charlotte really is the answer."
CVA Associates
5
2018-12-31T19:51:27+00:00
"Charlotte is an amazing VA she is currently the P.A to Active Early Years and does a fantastic job she is always willing to help, highly organised, efficient no task too big and is very knowledgeable in her expertise always delivering at a high standard. If you want more time back in your business then Charlotte really is the answer."
Helen Cox – Owner, Helen Cox Marketing
"I would highly recommend working with Charlotte. As a busy marketing consultant, I often didn’t have time to do my own marketing. I’ve used Charlotte to help with my social media, email marketing, proofreading and inbox management and she is so efficient – it makes my life so much easier. What I liked about Charlotte is that she has a background in corporate as a PA so she knows how to run everything, she’s friendly, approachable and nothing is too much effort!"
CVA Associates
5
2018-12-31T19:52:27+00:00
"I would highly recommend working with Charlotte. As a busy marketing consultant, I often didn’t have time to do my own marketing. I’ve used Charlotte to help with my social media, email marketing, proofreading and inbox management and she is so efficient – it makes my life so much easier. What I liked about Charlotte is that she has a background in corporate as a PA so she knows how to run everything, she’s friendly, approachable and nothing is too much effort!"
Anonymous – Nature of business
"I just wanted to let you know that already your admin support has made such a difference to me, staff members and clients. Smashing work Charlotte."
CVA Associates
5
2018-12-31T19:54:35+00:00
"I just wanted to let you know that already your admin support has made such a difference to me, staff members and clients. Smashing work Charlotte."
Denise Todd – Head of Operations, Delivery Associates
"Charlotte did a brilliant job for us, helping with some rebranding work that needed to be done on a tight timescale. She understood straight away the requirement and just got on with it, which was what was needed! She supported on extensive word and ppt docs. A pleasure to deal with Charlotte and we will definitely be in touch for future support!"
CVA Associates
5
2018-12-31T19:55:25+00:00
"Charlotte did a brilliant job for us, helping with some rebranding work that needed to be done on a tight timescale. She understood straight away the requirement and just got on with it, which was what was needed! She supported on extensive word and ppt docs. A pleasure to deal with Charlotte and we will definitely be in touch for future support!"
Marc Goatcher – Head of, Lex Autolease & Black Horse finance
"Charlotte is a dedicated and committed p.a. and assistant. She has a fantastic work ethic and was able to adapt to the needs of the stakeholder.
She has an ability to cut through and get to the issue and solution at pace. I am sure she will be an asset to anyone that she supports."
CVA Associates
5
2018-12-31T19:56:49+00:00
"Charlotte is a dedicated and committed p.a. and assistant. She has a fantastic work ethic and was able to adapt to the needs of the stakeholder. She has an ability to cut through and get to the issue and solution at pace. I am sure she will be an asset to anyone that she supports."
Stuart Beaver – Partnership Director, Lloyds Bank
"Charlotte is a proactive, hardworking and committed PA. Highly dependable in delivery and all round, great to work with."
CVA Associates
5
2018-12-31T19:57:45+00:00
"Charlotte is a proactive, hardworking and committed PA. Highly dependable in delivery and all round, great to work with."
Robert Longhurst – Owner, Advanced Vision Care
"I cannot recommend Charlotte enough as a PA. She is ruthlessly professional and works quickly yet diligently. I trust her completely and she frees up so much of my time, I can honestly say my business is better because of her."
CVA Associates
5
2018-12-31T19:58:54+00:00
"I cannot recommend Charlotte enough as a PA. She is ruthlessly professional and works quickly yet diligently. I trust her completely and she frees up so much of my time, I can honestly say my business is better because of her."
David Patterson – Partner, Optima
"Charlotte is a conscientious, diligent and hard working person who is committed to performing her role and duties to an extremely high quality. She is very punctual, is always willing to go the extra mile and is extremely dedicated and supportive."
CVA Associates
5
2018-12-31T19:59:51+00:00
"Charlotte is a conscientious, diligent and hard working person who is committed to performing her role and duties to an extremely high quality. She is very punctual, is always willing to go the extra mile and is extremely dedicated and supportive."
Olivia Longson – Marketing Manager, Lloyds Bank
"Charlotte is an absolute pleasure to work with at Lloyds Bank. Nothing is ever too much trouble for her and she frequently goes above and beyond to ensure she can help. Incredibly organised and driven, charlotte has successfully managed a number of senior stakeholder’s diaries. If you want a organised, passionate & personable assistant Charlotte is your lady!"
CVA Associates
5
2018-12-31T20:00:39+00:00
"Charlotte is an absolute pleasure to work with at Lloyds Bank. Nothing is ever too much trouble for her and she frequently goes above and beyond to ensure she can help. Incredibly organised and driven, charlotte has successfully managed a number of senior stakeholder’s diaries. If you want a organised, passionate & personable assistant Charlotte is your lady!"
Deborah Neville – Senior Marketing Manager, Lloyds Bank
"Charlotte is one of the best assistants I have worked with, nothing is ever too much trouble, but she runs a tight ship and is very efficient. If it needs doing she knows how to get it done, organising large team events, meetings etc. What I have always loved about Charlotte is her ‘can do’ attitude which has stood her in good stead in her roles. I truly believe Charlotte is an asset to any company or individual that needs her fantastic skills"
CVA Associates
5
2018-12-31T20:01:26+00:00
"Charlotte is one of the best assistants I have worked with, nothing is ever too much trouble, but she runs a tight ship and is very efficient. If it needs doing she knows how to get it done, organising large team events, meetings etc. What I have always loved about Charlotte is her ‘can do’ attitude which has stood her in good stead in her roles. I truly believe Charlotte is an asset to any company or individual that needs her fantastic skills"
Helen Cox – Owner, Helen Cox Marketing
"It was so nice to be able to have a proper break and with bringing my fantastic VA onboard she managed my emails like a pro so that I could get right back into the swing of things with no worry."
CVA Associates
5
2018-12-31T19:53:29+00:00
"It was so nice to be able to have a proper break and with bringing my fantastic VA onboard she managed my emails like a pro so that I could get right back into the swing of things with no worry."
5
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CVA Associates
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